Privacy policy

About this policy

Calfeutrage Prospect inc. ("Calfeutrage Prospect" or "we") respects your privacy. This policy explains, in plain language, what personal information we collect through our website, by email and by phone, why we collect it, who may access it, how long we keep it and how to exercise your rights.

It applies in accordance with Québec's Act respecting the protection of personal information in the private sector.

Person in charge of the protection of personal information

Jonathan Dufresne, President
Email: jdufresne@calfeutrageprospect.com
Phone: 438 802-8646
Address: 313, allée Glendale, Outremont (Québec) H2V 4V5

For any question about this policy, to exercise your rights or to file a complaint, write to him.

Information we collect

When you write to us or call us (quote request, question, site follow-up): your name, your company's name, your contact details, the content of your message and attached documents, such as drawings and specifications.
When you apply for a job: your résumé and the information you choose to send us.
When you visit the site: the site does not ask you for any information. For the security and proper operation of the site, our technical providers process connection data (IP address, browser type, pages requested).

We collect only the information that is necessary. Do not send us sensitive information (health, social insurance number, etc.) by email.

Cookies and audience measurement

Our site uses no cookies and no advertising or profiling tools. To know the number of visits, we use Cloudflare Web Analytics, which does not use cookies and only produces aggregate statistics.

The site uses no technology that would identify you, locate you or build a profile of you.

Why we use your information

To answer your requests and questions.
To prepare our bids and follow up on them.
To carry out contracts and work.
To assess job applications.
To keep the site and our systems secure.
To meet our legal obligations, for example in accounting and taxation.

We do not use your information for other purposes without your consent, unless the law allows it. We never sell it.

By writing to us or sending us your application, you consent to our using your information for the purposes described above. You may withdraw your consent at any time by writing to our officer. We may then no longer be able to act on your request.

Who has access to your information

Only members of our staff who need it for their duties have access to it. We also use providers that process information on our behalf, under our instructions and with protective measures:

Microsoft (Microsoft 365 and Azure): email, document storage and site hosting;
Cloudflare: security, site delivery and cookie-free audience measurement.

We may also disclose information when the law requires or allows it, or to a project's professionals (general contractor, architect, engineer) when necessary to carry out the work.

Disclosure outside Québec

Our providers may host or process information outside Québec:

Microsoft stores our email and documents (Microsoft 365) in its Canadian data centres; the website (Azure) is hosted in the United States;
Cloudflare delivers and secures the site from its global network, including in the United States.

Before entrusting them with information, we assessed, as required by law, the privacy-related factors, including the protection afforded in those jurisdictions, and we govern this disclosure by contract. Information you send us by email may therefore be disclosed outside Québec.

Retention and destruction

We keep your information only as long as necessary for the purposes for which it was collected, or longer if the law requires it:

quote requests that do not lead to a contract: 2 years after our last exchange;
project files (accepted bids, contracts, correspondence, reports): 7 years after completion of the work, to meet our tax, contractual and warranty obligations;
unsuccessful applications: 12 months after receipt, unless you ask us to destroy them sooner;
employee files: for the periods set by labour and tax laws.

We then destroy it securely or anonymize it.

Security and confidentiality incidents

We take reasonable security measures, suited to the sensitivity of the information: access limited to authorized staff, protected accounts and recognized providers.

If a confidentiality incident affects your information, we act quickly to reduce the risk of harm. If the risk of serious harm exists, we notify the Commission d'accès à l'information and the persons concerned. We keep a register of incidents.

Your rights

You may:

request access to your information and obtain a copy;
have inaccurate, incomplete or ambiguous information corrected;
withdraw your consent;
ask us to stop disseminating your information or to de-index a link leading to it, in the cases provided by law;
obtain the computerized information you provided to us in a structured, commonly used technological format.

Write to our officer (jdufresne@calfeutrageprospect.com). We will respond within 30 days. If you are not satisfied with our response, you may file a complaint with the Commission d'accès à l'information du Québec.

Our governance

We have adopted internal rules governing personal information: roles and responsibilities of our staff, retention and destruction, handling of access requests and complaints. This policy presents the essentials.

Changes

We may change this policy. The current version is always published on this page, with its update date.